Quality Control

Quality of an end product is often times easy to see, but it takes a trained eye to see it come together from the ground up. As part of our CM services package we will provide surveillance of the construction effort as required. We will utilize established policies and procedures at the project site to monitor quality control and provide contract compliance inspection during the construction phase.

As a normal practice, our inspectors develop inspection checklists from the contract documents and report nonconformances in their daily inspection reports. These reported nonconformances will be entered on deficiency reports and the deficiency log element of our crucial document control system, and monitored to see that timely and adequate corrective action is accomplished.

All projects will be subject to Arbour Construction Management Inc. quality control program. This program provides the guidelines and methods for assuring that activities, structures, components, systems and facilities are fabricated, constructed, installed, inspected, tested, and documented in compliance with the contractually established project scope and requirements of applicable technical documents, codes, standards and approved project procedures. The controls described in this procedure are implemented at predetermined points to prevent, detect and correct deficiencies and to document achieved quality throughout the project. Arbour Construction Management Inc., the trade contractors, technical support services and suppliers are required to furnish or provide access to project related quality information, documents, records, material samples and other items required by the Owner or other authorized regulatory authority representatives.

The Owner will have access to Arbour Construction Management Inc’s., the contractor’s, and suppliers’ facilities, records and equipment for performance of audits and inspection of work, materials and documents. Project quality control activities will be applied to the extent and degree consistent with the items of safety related importance, design quality level and/or code classifications. When we, for example, compare and recommend piles vs. piers, concrete vs. steel frame, unitized wall system vs. “stick built”, variable air volume (VAV) vs. heat pump or access floor vs. poke-throughs we do so with the following in mind…..

1. Fit of owner to system capabilities.
2. Ability of component to adapt flexibly to future requirements.
3. Past experience.
4. Life cycle costing.
5. Constructability.
6. Local area expertise.
7. Project specific constraints such as subsurface soil composition, and / or projected time of year of construction (typically exterior work.)

We emphasize to the Team Members the importance of standardization of project details. We stress the efficiency of repetitive member and system uses within a project and the relative merits of prefabricated vs. site assembled systems where cost and time impacts are found to occur. The use of our closeout procedures that results in a contract closeout which consists of the smooth transition of a complete and functional facility transferred to the Owner. We encourage early participation by all parties in pre-close-out activities to facilitate tests, startup, and training. All technical and training documentation can be incorporated in the Document Storage and Retrieval System and are turned over to the user as a complete technical library. Our closeout procedures include a detailed review of all contract required items.